Send your area, equipment type, make and a description of the problem. Ask us to confirm whether the equipment and address are covered before booking.
Fast Response
Refrigeration repairs in Cape Town
Fridge or refrigeration unit not holding its temperature? Tell us the equipment type and what's happening, then discuss a repair assessment in Cape Town.

Diagnosis
Find out why it isn't keeping cold
If your fridge or refrigeration unit isn't holding its temperature, tell us what equipment you have and what has changed. We assess the reported problem, explain the findings, and discuss the proposed repair before you approve the work.
- 1Identify the equipment and symptoms
- 2Assess the reported temperature problem
- 3Explain the repair and quote before starting

Refrigeration problems
What has changed with your refrigeration unit?
Is the equipment struggling to keep cold, showing water, or behaving differently from usual? Tell us what type of unit you have and choose the closest description below.

Assessment
What we assess before refrigeration repairs
We assess the equipment according to the temperature problem or operating fault you report. The checks depend on the unit and available access, with the findings explained before any repair or further investigation is proposed.
Temperature and control response
We review the reported temperature problem and assess the unit's response to its controls. Any displayed readings are considered alongside the operating findings before work is recommended.

Temperature and control response
We review the reported temperature problem and assess the unit's response to its controls. Any displayed readings are considered alongside the operating findings before work is recommended.
Airflow, accessible coils and door condition
Where relevant to the equipment, we inspect accessible airflow paths, coil surfaces and door seals. We explain any condition issues and distinguish maintenance recommendations from proposed repairs.

Airflow, accessible coils and door condition
Where relevant to the equipment, we inspect accessible airflow paths, coil surfaces and door seals. We explain any condition issues and distinguish maintenance recommendations from proposed repairs.
Refrigerant circuit and operating readings
Where the fault calls for it, we assess relevant operating readings and the refrigerant circuit. We discuss any need for further testing or leak investigation before recommending refrigerant work.

Refrigerant circuit and operating readings
Where the fault calls for it, we assess relevant operating readings and the refrigerant circuit. We discuss any need for further testing or leak investigation before recommending refrigerant work.
Compressor, fans and electrical components
We assess relevant component operation according to the reported symptoms and equipment design. Any proposed electrical or mechanical repair is explained before you approve the work.

Compressor, fans and electrical components
We assess relevant component operation according to the reported symptoms and equipment design. Any proposed electrical or mechanical repair is explained before you approve the work.








Repair process
What happens before refrigeration repairs begin
Tell us about the equipment and the problem you've noticed. We assess the complaint, explain the findings and discuss any proposed repair before you decide whether to proceed.
Discuss the equipment and symptoms
We ask about the unit, the problem and when it began, then inspect the relevant areas. Share any messages, temperature changes or previous repair details.

Discuss the equipment and symptoms
We ask about the unit, the problem and when it began, then inspect the relevant areas. Share any messages, temperature changes or previous repair details.
Assess and explain
We carry out relevant checks and explain what they establish. If further investigation is needed, we discuss the proposed next step before additional work.

Assess and explain
We carry out relevant checks and explain what they establish. If further investigation is needed, we discuss the proposed next step before additional work.
Provide the repair quote
Once the proposed repair is defined, we provide a written quote explaining the work and cost. You have the opportunity to ask questions before deciding.

Provide the repair quote
Once the proposed repair is defined, we provide a written quote explaining the work and cost. You have the opportunity to ask questions before deciding.
Obtain approval before repairs
We start repair work after you approve the quote. If the scope changes, we explain the additional work and seek your agreement before proceeding.

Obtain approval before repairs
We start repair work after you approve the quote. If the scope changes, we explain the additional work and seek your agreement before proceeding.
Repair options
Understand what your equipment needs
We explain the work proposed after assessing your refrigeration unit. Parts, cleaning and further investigation are described separately, so you can review what is included before deciding whether to approve the recommendation.
Replacement components
If a component is recommended for replacement, we explain the proposal and include the defined work in the repair quote for your review.

Replacement components
If a component is recommended for replacement, we explain the proposal and include the defined work in the repair quote for your review.
Cleaning and maintenance
If cleaning or maintenance is recommended, we describe the areas involved and distinguish that work from component repairs or further investigation.

Cleaning and maintenance
If cleaning or maintenance is recommended, we describe the areas involved and distinguish that work from component repairs or further investigation.
Refrigerant work
Where refrigerant work is proposed, we explain the findings and any further leak investigation or repair included in the scope before seeking approval.

Refrigerant work
Where refrigerant work is proposed, we explain the findings and any further leak investigation or repair included in the scope before seeking approval.
Considering replacement
If replacement is worth discussing, we explain the reasons alongside the repair proposal. You can consider the information before deciding what to do.

Considering replacement
If replacement is worth discussing, we explain the reasons alongside the repair proposal. You can consider the information before deciding what to do.




Need help with refrigeration equipment?
Tell us what type of equipment you have, where it is and what has changed. Ask about arranging an assessment in Cape Town and any charges before booking.
Refrigeration enquiry
Tell us about the equipment and the problem
Share your Cape Town area, equipment details and symptoms so we can discuss whether an assessment can be arranged.
Prefer to explain it over the phone?